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Vesper Hotels & hospitality

Bed bugs,
before the guest review.

Continuous LoRaWAN sensors at room-level harbourage conditions, plus event-based trap detection. Active dispatch on every breach, with zero-COSHH chemistry that does not need a four-hour re-entry interval. The room is not blocked while the work is done.

Why hotels, specifically

The bed bug problem, in numbers.

Three numbers that move bed bug management from a nuisance line item into a board-level commercial concern.

90%+

Pyrethroid resistance

UK bed bug populations carrying the kdr genetic mutation that renders standard pyrethroid spray ineffective. The dominant chemistry of the last thirty years no longer works at label rates.

£3,200 – 6,400

Revenue cost per incident

Direct revenue loss from a single undetected bed bug incident in a 200-room hotel — six rooms blocked for six weeks, plus compensation. Before reputational impact via TripAdvisor.

65 – 68%

Year-on-year case growth

Reported bed bug case volume increases in 2023 and 2024 — not population growth, treatment failure. The same chemistry is being applied; the same chemistry is no longer working.

The Vesper approach

Detect at harbourage. Treat at first event.

The bed bug is at the seam, the head-board edge, and the skirting return long before a guest sees it. Our sensor plan starts where the population establishes — not where it becomes visible.

Dragino LHT65N — environmental sensor
temp ±0.1°C · RH · 10y battery

Placed at room-level harbourage conditions. Bed bugs proliferate at 20–30°C and 70–90% relative humidity. The sensor detects the conditions before the population.

Spotta Bed Pod — event detection
passive lure · binary catch event

Deployed at one pod per three rooms in high-risk zones. A single catch overrides the score and dispatches immediately — there is no false-positive cost we'd choose to bear.

Private LoRaWAN gateway
RAK7268V2 · 1 per building

Single gateway on the back-of-house network covers an entire property. AES-128 encrypted radio. No SIMs in the rooms, no monthly data fee per device.

72-hour Harbourage Risk Score
rolling window · 0–10 scale

The composite per-room score weighs temperature, humidity, trap events, and seasonality. Score > 7 sustained for 72h triggers proactive treatment.

A breach, end-to-end
11:27:08
Trap catch · room 414
Spotta pod VP-012 reports binary catch event. Score override fires.
11:27:14
Job card dispatched
Site: Hilton Bankside. Treatment: InsectoSec DE + Sumilarv 0.5G.
11:42:33
Claimed · T. Williams · BPCA
ETA 00:17:42. Equipment: hand duster, IGR placements.
~12:34
On-site · GPS verified
Treatment to harbourage points · before/after photo evidence.
~13:12
Treatment closed · certificate sealed
SHA-256 chain entry written. Room available for next check-in.
Vesper · pricing

Three tiers, per room.

All three tiers run on the same monitoring layer. Higher tiers add dispatch frequency, SLA priority, and reporting cadence. Full breakdown on the pricing page.

Lite
£4 – 5
/ room / month
Sensors, dashboard, quarterly certificate. Ideal as a parallel monitoring overlay against an incumbent contract.
Premium
£10 – 12
/ room / month
Priority 2-hour SLA · quarterly on-site review · dedicated account manager · unannounced-audit pack.
What changes on day one

Five things Vesper does that an analog contract doesn't.

1
Detects before a guest doesContinuous environmental monitoring identifies harbourage conditions weeks before a guest reports a bite or sees a sign. The alert reaches your operations team, not your front desk.
2
Treats without taking the room out of serviceZero-COSHH chemistry has no four-hour re-entry interval. The room can be re-let immediately on treatment close. No "treatment notice" left for housekeeping.
3
Dispatches on the data, not the calendarQuarterly contracts visit on a fixed cadence regardless of risk. Vesper visits when the score breaches or a trap fires — and the rest of the time, sensors do the watching.
4
Produces an audit trail that survives a TripAdvisor incidentEvery reading and every treatment hashed and timestamped. If an incident reaches social media, the documented response is already in the chain — not reconstructed afterwards.
5
Supports the insurer conversationUK commercial insurers increasingly require documented pest control programmes as a condition of cover. The Vesper compliance pack is structured for that conversation.
Regulatory context Statutory pest-control obligations under the Food Safety Act 1990, the Health and Safety at Work etc. Act 1974, and the COSHH Regulations 2002 remain with the operator. Vesper provides continuous monitoring and documented treatment evidence to support those obligations; it does not discharge them.

The room you don't find the bed bug in.

Book a 30-minute site audit. We'll walk a sample floor, design the Vesper sensor plan, and return a quote within five working days.